How to create a Campaign

Campaigns are a way to solicit reviews from customers that have previously made a purchase. You can run a campaign to remind customers to leave a review!

Campaigns exist under the Messages section of admin: https://admin.juniphq.com/messages/campaigns

On the Campaigns page you can see a history of all previously run campaigns, as well as a button (in the top righthand side) to run a new campaign.

When you click to run a new Campaign, you'll be asked to choose a date range to send the Campaign to. We recommend not sending to customers beyond 6 months old, as they're often less likely to leave a review.

We'll double check after you hit "Create campaign" that you want this to be sent & then, you're all done! A status bar will show at the top of the Campaign page letting you know we're running the requests & will show when the Campaign is completed.

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