Junip 2.0 is a significant set of updates across the platform, including brand new features, enhanced widgets, simplified pricing & additional syndication destinations. Junip 2.0 is available to all stores & moving is simple (you can do so here: https://admin.juniphq.com/2.0).

What are the main updates with Junip 2.0?

New features

AI review summaries
Review tagging
Review search
Localization & translations
New moderation options (to stay FTC & FDA compliant)
More!

Enhanced widgets

68% faster than our previous widgets
Support for new features
Further optimized design to be mobile-first

Simplified pricing

Unlimited orders/requests, on every plan
Pay for what you need, not how many orders your store has

More syndication destinations

TikTok Shop (US, expanding to UK & EU soon)
Shop App (bi-directional sync)
BazaarVoice (retailer syndication)
Junip Connect (syndicate with other stores)

What happens when I move to Junip 2.0?

Three things occur when you "move" to 2.0:

Your plan will change to your newly selected plan. Choosing your new plan on this page: https://admin.juniphq.com/2.0 is how you move your store to 2.0.
Your widgets will automatically update to our 2.0 widgets. You can preview what the new widgets will look like by adding: ?junip-v2=true&junip-preview-mode=true&junip-break-cache=true to the end of your PDP url
Your account will have access to all new features & functionality

What plan should I choose in the new pricing?

From a feature standpoint the plans are roughly the equivalent of their predecessor. There are some cases where features have moved down to lower plans than before (ie "grouping" is now on Core, earlier was on Standard) and many cases of brand new features that were not available in previous plans.

In general if you move to the equivalent of your current plan, you will not lose any of your current functionality (and will gain new features/functionality).

1.0 Plan & Price	2.0 Equivalent (unlimited orders)
Free ($0)	Free ($0)
Basic ($19-$59 depending on orders)	Core ($29)
Standard ($74-$224, based on orders)	Growth ($79)
Pro ($299-$1499, on order volume)	Premium ($299)*

During our beta phase, a lot of stores saw a drop in their monthly price with this change. There are certainly still be a number of stores experiencing a slight increase (ie $74 -> $79) or those choosing to move to a higher tier for new functionality.

*Our listed 2.0 plans are serviced by our live-chat support team. For stores that need hands-on dedicated account management, 10+ stores/50+ users & other custom solutions, contact sales@juniphq.com to discuss our Enterprise options on 2.0.

Why are you doing this?

Order based pricing never really made sense for reviews. It's complicated & not connected to the value we provide. We're a small team that grows primarily by word of mouth, so offering a fair deal that's easy to understand makes much more sense vs fighting over order volume.

We expect this change will result in a near term drop in our revenue, but long term growth as Junip becomes even easier to adopt. If you like the change... tell a friend (or leave us a review: https://apps.shopify.com/junip#modal-show=ReviewListingModal). Both really help!