Advanced display settings

Advanced settings are powerful tools for customizing your on-site review displays, available on Junip’s paid plans. See below for a full breakdown of each feature and its associated plan.

Advanced settings can be found in the On-site section of the admin > scroll down to the "Product reviews" box, and click on "Customize".

Here's what's included:

An AI-generated summary of reviews is displayed at the top of your product reviews section when this setting is checked. The summary will automatically appear on product pages with 50 or more reviews and is updated weekly.

Checking the Show search box will show a search bar at the top of your review section. Customers can use the search bar to search for reviews that mention a specific word or phrase.

The media gallery is a great way to showcase all the media submitted by your customers. Once enabled, the gallery will display at the top of the product reviews section on product pages. Note: a min of 3 media items per product page is required for this to display.

Unchecking this box, simply means the "write a review" button will no longer appear on your product pages. It does not affect your post-purchase requests.

Disabling this makes total sense for a large store, especially those trying to optimize conversion rate. For a smaller brand, it often makes sense to keep this enabled.

Changes the number of reviews you show on your product page on page load.

When 'Hide displays with no reviews' is checked, it hides the Junip widgets on any product page that doesn't have any reviews yet. When this is unchecked, we would show a CTA to "write the first review".

Keeping this checked and hiding the Junip widget, makes a ton of sense for larger brands rolling out new products (as customers expect reviews, so reminding them that there aren't any is suboptimal), but less for small brands who are just getting started (where customers know & expect you to be smaller).