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Where do I find a review that's just been submitted?
Where do I find a review that's just been submitted?

Learning to manage your first reviews

Marcus Cardoso avatar
Written by Marcus Cardoso
Updated over a week ago

Congrats on gathering your first reviews with Junip πŸŽ‰

To see reviews that were recently submitted, head to the Manage reviews section. All of your approved reviews will sit in the "Published" section, which means they have been published to your site.
You can also setup notification settings if you want to be notified via email when a new review is submitted.

Viewing recently submitted reviews in Junip

Note: If you have configured your review moderation settings to temporarily hold reviews in the "Pending" state, any review that has been in the "Pending" state for 14 days or longer will automatically be moved to "Approved". Read here for more details.

If you don't find the review in your Pending section, it's possible that the review is still waiting to be confirmed. If this is the case, it might be a good idea to remind the customer that they'll need to confirm their email for you to see the review :)


Why is a recently submitted review not showing on my website?

If a review has recently been submitted or you have approved a review from the Pending state, it may take a few moments for the review to show up on your website due to cacheing.

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