You worked hard to earn your reviews, so you can absolutely keep them when making the move to Junip. There is no limit to how many imports you can run, regardless of your plan with us.
Supported providers
You can easily bring your reviews over from one of the following supported review providers:
Judge.me
Loox
Okendo
Power Reviews
Reviews.io
Shopify (product reviews)
Stamped
Yotpo
Importing reviews is a simple process:
1. Head to the Reviews section of Junip's admin and click Import reviews
2. In the Imports section, click Transfer reviews
3. Select your previous review provider from the list
4. Upload the original export file you received from your previous provider. Once you upload the file, we'll show you a preview of 3 reviews only (not the entire file). If there are any issues with the file, we’ll flag errors at this stage so they can be resolved before completing the import.
5. Confirm the import by clicking on Transfer reviews, and you're good to go :)
If you don't see your previous tool in the drop down, you can use our custom import template to bring your reviews over.
This guide here has a link to the template you can use and the instructions on how to fill it out: https://help.junip.co/en/articles/10722055-custom-import-template
Acceptable content:
When bringing content into Junip, you must only upload real, genuine, unedited reviews that were gathered from your customer base. We value real content because we think it's the right thing to do, but also because truth in advertising laws exist & impact your business. Various legal bodies worldwide have taken interest in protecting consumers by going after fake reviews & have started successfully bringing cases against brands.
On import, Junip will analyze your data & mark verified buyers appropriately.