This guide will walk you through the setup of the Incentive email template through your Klaviyo integration.
There are two steps to do this:
Creating the flow & Incentive email in Klaviyo
At the end of this guide, your flow should look like this:
Instructions:
1. Go into your Klaviyo account, click Create flow and select Create From Scratch.
2. Add a Metric trigger called Junip - Review Submitted.
3. Click on Trigger Filters and add "reward_code is set". Note: if you're not using Junip's incentives, you'll want to skip this step.
4. Add the email and customize it to your preference (you can have a look at the Incentive email template in your Junip admin for reference). To display the incentive name & discount code, add the following variables:
a) This code will display the discount code:
{{ event.reward_code|default:'' }}
b) This code will display the reward name, e.g. "Free shipping" or "10% off"
{{ event.reward_lowercase_name }}
5. Once you are happy with the template, turn the flow live. Once the flow is live, return to your Junip Flows > Review submitted actions > edit the Action to Send event to Klaviyo. Make sure the flow is Active!
Setting up the Incentive in your Junip admin
Head to the Incentives section of your Junip admin to enable your preferred one (or both :). You can look at this guide for more details on the different types of incentives.