Welcome to Junip! 🎉
By the end of this guide, you'll have reviews up & running. We're going to work through the 4 simple steps you see in Admin (as well as a few bonus steps) here - keep in mind you can always ask for help in the bottom righthand side of the screen.
1. Sign-up for Junip
If you haven't signed-up yet, you can do so here: https://admin.juniphq.com/login/create
2. Install Junip on your store
After you have created an account, click "Install Junip". This will take you to Junip's listing on the Shopify App Store where you will be prompted to Install Junip's app on your Shopify store.
Once you've connected your Shopify store to your Junip account, you will be prompted to complete the set-up guide. The set-up guide walks you through the initial set-up of Junip. If you prefer to skip the guide and go through the steps on your own, please follow the steps below.
3. Add Junip to your Shopify theme
Head to the On-site section of your Junip admin and press the "Enable app embed" button.
This will open up your Shopify theme editor in a new tab with Junip's app embed enabled.
Head back to the on-site section of Junip and press the "Install on product page" buttons in the Product Reviews & Star Ratings cards.
This will open up your Shopify theme editor in a new tab and automatically add Junip's widgets to your product pages. You can re-position each app block by dragging and dropping the app block in the side menu. Once everything looks good to you, press "Save".
Note: if your Shopify theme does not support sections, read this help doc here for more ways to install Junip on your theme.
4. Turn on Review Requests
Under the "Gather Reviews" heading in the menu of your Junip admin, head to the Flows section. Once you're here, click "Edit" on the "Post-purchase review request"
This is where we set the rules for how you're sending out review requests.
Set the trigger - this will add new orders to the flow using order fulfilled or delivered
Set your "message time delay" - this will send x days after order is marked `fulfilled`
Make sure the flow is turned on
You're done!
If you want to customize the copy in your emails, head to the message template page. The messages section of our help docs can help walk you through some of the more advanced concepts.
Optimize & Next steps
You're done & have officially launched your reviews. There are a few other things you might want to do though:
Set your branding: tell us your colors, logo & other brand preferences here, then we'll automatically apply it throughout forms, on-site & emails
Import reviews: we provide direct imports from all the old vendors, use this doc for help
Send a campaign: send review requests if you're just starting with reviews or have had review requests turned off during your migration, send a campaign from Junip to gather reviews from past customer
If there's anything else that comes up, we're always here to help.