You can create a simple review request automation with Postscript in three easy steps:

  1. Create a new automation

  2. Configure your message

  3. Enable the automation


1 - Create a new automation

In Postscript, visit your Automations page and click Create automation > Legacy > Custom automation.

Name your automation something like "Review request" and select Junip - Review Request as the trigger. Add a cancellation trigger if Junip - Review Submitted so that your automation should look like this before clicking Save & Continue to Messages.

2 - Configure your message

Add a message asking for a review -- you can customize this copy however you want but make sure to include {order_review_url} so that the customers can seamlessly leave their review.

We suggest setting your delay to 0 because this is already taken care of in your review request settings in Junip.

3 - Enable the automation

Clicking Save Automation will take you to the next page where you can Enable the automation and start sending SMS review requests to customers.

That's it, you're all set!

Feel free to setup other review-related automations in Postscript as you see fit, and don't hesitate to reach out if you have any questions :)

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