Junip Inc.

Learn about the different ways you can ask customers to leave a review

Asking customers to leave a review

Understand the difference between store reviews and product reviews

Product reviews vs. Store reviews

Leah Morassut

Stuart Arsenault

Marcus Cardoso

Everything you need to gather reviews - requests, messages, forms & incentives

Gather reviews

How to preview your review form

How customers submit reviews to Junip - the best submission experience in the world

Forms

Post submission actions

Manual store review link

Manual product review link

FAQs

The basics of flows

Understanding flow conditions

Using Junip's trigger, condition, action flow builder to send review communication

Flows

Malvina Smaqi

All about the review-related messages that we send to customers through Junip

Messages

Editing a template

Sending a test email

International review requests

How to create a Campaign

Where can I see the status of my messages/events?

The basics

How to check on a specific message

Why is my physical address in emails?

Learn how to add spaces between text in the Body section of your email templates in Junip

How do I add a space in the body of my email template?

Setting up & managing incentives for customers to submit a review

Incentives

Everything you need to know about incentives in Junip

How to incentivize reviews

Disabling an incentive

Updating an incentive

Everything you need to know about incentives

Why did Junip bulk make discounts in Shopify?

Why am I seeing "Placeholder Coupon"?

Do incentives work for subscriptions?

Does a customer get multiple discount codes for leaving multiple reviews?

How do I see an incentive that's been rewarded?

How to add custom questions

Matching rules for custom questions

Custom questions

Find answers and get help from Intercom Support and Community Experts

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