Junip Inc.

Leah Morassut

Stuart Arsenault

Marcus Cardoso

Everything you need to gather reviews - requests, messages, forms & incentives

Gather reviews

How to preview your review form

How customers submit reviews to Junip - the best submission experience in the world

Forms

Can a customer edit their review on Junip?

Post submission actions

Manual store review link

Manual product review link

FAQs

The basics of flows

Understanding flow conditions

Using Junip's trigger, condition, action flow builder to send review communication

Flows

All about the review-related messages that we send to customers through Junip

Messages

Editing a template

Sending a test email

International review requests

How to create a Campaign

The basics

How to check on a specific message

Why is my physical address in emails?

Malvina Smaqi

Setting up & managing incentives for customers to submit a review

Incentives

How to incentivize reviews

Disabling an incentive

Everything you need to know about incentives

Why did Junip bulk make discounts in Shopify?

How can I edit the Placeholder Coupon field?

Does a customer get multiple discount codes for leaving multiple reviews?

How to add custom questions

Matching rules for custom questions

Custom questions

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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Tickets

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