We strongly encourage you to edit the copy in your review request templates! Brands that show their voice in requests see a higher submission rate (and happier customers!). To edit a template, just head to Flows > Templates & choose the template you'd like to edit.
You'll notice in the above example, you can edit the subject line & copy in every major section. Changes are visible in real time on the righthand side. Just make sure to hit 'save' so you don't lose your creation!
The '{{{footer}}}' variable is mandatory, as it contains your address & an unsubscribe link. Both mandatory under email rules in nearly every major jurisdiction.
Good luck with the copy edits, let us know what you come up with! ✍