International review requests
Stuart Arsenault avatar
Written by Stuart Arsenault
Updated over a week ago

It's important customers have received their product before you request a review from them. You can create different delays for customers who purchase from domestic vs international destinations to account for longer shipping times.

Then you need to:

  • Click "Edit" beside your Post-purchase review request Flow

  • Click the pen icon beside your Conditions box

  • Check the box that says "Use a different delay for international orders"

  • Set your international time delay

  • Add a domestic shipping location (can be more than one)

    • Note: this is very important to do so that Junip knows which orders to mark as domestic and international. If you enable an international delay and don't specify a domestic shipping location, then all orders will be given a longer international delay

  • Press Save

Adding and configuring the international delay & conditions in a Junip review request flow

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