In this document, we'll learn how to create a basic product review template in Drip. This is intended as a guideline to help you get started, feel free to make modifications according to your business and branding needs!
1. Create a new visual template
First up, navigate to Templates and create a new visual email template. Give it a name like "Product review request".
2. Add a personalized greeting
Add some heading text that greets the customer.
Hey {{ subscriber.first_name }}!
Prompt them to leave a review:
Take a second to review your recent purchase.
Next, add a spacer under the text. Your template should look like this so far:
3. Display the products you want the customer to review
This is the most complicated step. Add a text block and then click the < > icon. This allows us to edit the underlying HTML for this section of the email. Paste this into the modal:
{% for item in event.order_line_items %}
<p style="text-align: center">
<img src="{{ item.image_url }}" width="250px" />
</p>
<p style="text-align: center">
<a href="{{ item.review_url }}">
{{ item.name }}
</a>
</p>
{% endfor %}
Click OK on the modal. Your template should look like this:
Don't worry, it won't look like this when the email gets sent to your customers! 🙈
4. Finish the email with a CTA
Add another spacer after the ugly looking block that you just created and some text clarifying what you want the customer to do:
Click a product title or the button below to leave a review!
Next, add a button with the text "Leave a review". Fill out the button's link with this:
{{ event.order_review_url }}
Now your template should look like this:
5. Hook it up to a workflow
Your template is done! Try adding it a product review flow. When the email gets triggered by a "Junip - Order Fulfilled" event, it should look like this:
Once happy with the email template, go back to this guide to make sure you enabled the workflow(s) in Drip so you can start sending out review requests.