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What does confirm identity mean?
What does confirm identity mean?
Marcus Cardoso avatar
Written by Marcus Cardoso
Updated over a week ago

Junip always needs to associate a review with a real individual (ie no bot, spam, fraudulent content). In most cases we already know who a customer is because we're sending them a review request email, so there is no "verification" required.
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In some cases where there is a publicly accessible form (such as the write a review button within product page widgets) we need the reviewer to confirm their identity by clicking our confirmation email.

The difference between a confirmed review and a verified review is as follows:

Verified buyer review

A review that has been submitted and matches to a purchase made on your store will be considered a verified buyer review. Verified reviews are given the "Verified Buyer" badge on-site.

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