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Replying to reviews

Stuart Arsenault avatar
Written by Stuart Arsenault
Updated over 10 months ago

Junip makes it easy for you to write responses to your reviews.

Responding to reviews is a great way to show your gratitude, make your reviews come alive & add colour to reviews that may make a critique of your product.

To write a reply, head to Reviews. Then simply select a review & write your response in the response text box. Hit 'reply' & your reply is live on the site! If you'd like the customer to be notified of your reply, check "Notify customer of your response".

replying to a review in Junip

If you'd like to edit a reply just click the 'edit' icon next to the existing reply, input the edited text, and hit 'save'.

editing a review reply in Junip

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