Yes! Customers can edit & modify any review they've left on Junip using "Manual Review Links", which can be found in your Admin here: https://admin.juniphq.com/forms/review_links

You'll also see a shortcut to this link in your Manage Reviews section when you've clicked into a review to see more info or manage it.


When a customer lands on this link, they'll be asked to confirm who they are using a passwordless authentication.

Once we confirm their identity, we'll load all previous reviews left on Junip & they can make any adjustments they'd like!

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