Congrats on taking the first step towards a better review experience!

If you're still wondering how Junip will compare to Stamped, then feel free to book a call with our team to discuss what this can look like given your specific review goals.

You can also check out these case studies of merchants who have made the same move and the impressive lifts they've seen as a result.

In this guide, we'll cover everything you need to make a seamless transition from one platform to the other. We'll be discussing the steps below:

If you haven't already, you'll want to create an account on Junip. This should only take a minute, you can get started here: https://admin.juniphq.com/login/create or click the button below:

We have a getting started guide that will walk you through your first steps for getting setup, but we'll also walk through the most important steps below.

No contracts, hidden fees, or hard caps that would interrupt your service -- the way all plans should be.

Pick the plan that works best for you in your Billing settings.

Note: all plans come with a 14-day free trial :)

It's important that you can bring over the reviews that you've already collected, and that all the info is included (pictures, videos, review responses, and all).

Normally, we would show you how to do an export from your Stamped dashboard, but we've had lots of brands do this when moving over and realize that the export is missing important information like product id's or media. We know, it's very annoying... this screenshot is taken from their help doc on exporting your reviews.

So your best bet is to email the Stamped team (support@stamped.io) and ask for a full export of your reviews for "some data research" or something 🥸

With that export file, you can visit your Manage Reviews page in Junip and click Import Reviews.

You'll want to select Stamped as the provider and then drag and drop the .csv file into the importer. Note: You're less likely to run into any issues if you avoid editing or opening that file on your computer before importing.

Junip will import those reviews and offer a summary at the end to let you know how it went.

Stamped allows customers to leave more than one review for a given product, so it's normal to have some reviews flagged as duplicates when importing to Junip.

It's very easy to add your logo and set your colours in your Branding page. These branding components will be shown in your review experience, emails sent by Junip, and your on-site displays. Details on that here.

Before adding Junip's displays to your store, you'll want to remove Stamped displays first. The steps will differ depending on if you're on a 1.0 or 2.0 theme. Below we'll go over the steps for both.

You will need to manually remove the snippets and code that Stamped has added to your theme.

Go to your theme customizer and navigate to your Default Product page. Then click on the Star rating app block, and press "Remove block". Repeat this process for Main Widget app block and wherever you have added the Stamped App Blocks on your store.

*add pic of theme customizer

Junip's displays will automatically inherit your theme's styling, meaning they'll look like the rest of your site. We think you deserve better than slow widgets with opinionated designs 😉

You can head to the on-site section to easily enable Junip's App embed & add the app blocks to your theme.

Note: if your store doesn't support sections, this page also shows you how manually install Junip with snippets or HTML.

Review collection is probably one of the main reasons you're making the switch to Junip. Our mobile-first forms have turned leaving a review into this wonderful experience for your customers, which results in more reviews being submitted and way more media + responses along with them!

Here's what we'll cover in this section:

Junip uses flows to make it easy for you to visualize what is being sent to your customers, which really comes in handy when you setup integrations to work alongside our app. You can review the basics of flows here to understand the trigger, conditions, and action that make up our flows.

Head to Flows > click the "Edit" button on the Post purchase review request flow.

If you haven't already, you'll want to make sure that you disable review requests in Stamped.

To do so, you'll want to go to your Stamped dashboard and visit the page to Edit your Review Request Sequence. Then you'll want to uncheck the toggle beside "Enable Review Requests" and don't forget to Save your changes

This requires quite a few steps if you're not following the link we provided above, so we've made a gif of the process below:

My guess is that if you're coming over from Stamped, you want more control over the email templates and sending of review messages like requests.

Whether you're using Klaviyo for email, Postscript or Attentive for SMS, or any combination of the above, you'll be able to install the integrations in Junip here.

Once they're installed, you can edit the existing actions or add new actions to your product review flow using this guide.

Hold on -- there's still one more step!

Once you've setup the flows in Junip, you'll want to make sure to setup and enable the flows in the integrations as well. You'll find a list of the integration options and guides for each here.

If you're looking for some inspo for your review request emails, have a look at this post where we compiled some best practices.

By this point, you should no longer be requesting reviews in Stamped (if you need help with this, refer to this part of the guide) and you should have enabled review requests in Junip (either using Junip's emails or our integrations).

We want to avoid skipping any customers that were in the queue when we shut off requests with Stamped. If you go to your Reviews Queue in Stamped, you'll see the requests that are waiting to be sent out. We can use a campaign to send a request to these customers who would otherwise be skipped.

Stamped doesn't give you an easy way to filter by order date on this page, so we recommend clicking Export to get a .csv of all the requests in queue. Open that file and find the oldest order date. Write this date down as it will become the "start date" for your campaign. Now, write down the date that you enabled review requests in Junip (either through Junip or integrations), this will become the "end date" for your campaign which you'll input shortly as per below.

Now that you have the dates for your campaign, you'll want to run it! If you're sending requests using Junip's emails, you can refer to this guide.

If you're sending requests using an integration, you can choose to send this campaign through those integrations as well. You'll want to setup a basic flow in the integration before sending the campaign -- this guide explains how to do this.

You should be getting ready to delete Stamped from your app list but before we do, there are two things we suggest doing:
​
(1) run one last import so that we can bring over any last reviews that may have been submitted in Stamped during the transition. You can have a look at the steps to import above and you don't need to worry about the reviews that you've already imported, as Junip will skip any duplicates for you.

(2) disable the Google Shopping feed in Stamped if you have it enabled. The Google team will only accept one review feed for your brand at a time, so this helps ensure that nothing interrupts Junip's feed when you set that up on our end.

Now that the basics are all set, there are a bunch of other features that you can consider leveraging in Junip (either right away, or in the near term) like custom questions, incentives, and Google Shopping. Check out this help doc that lists these in more detail and offers guides to get started.

You're now moved over and setup on Junip -- woohoo 🎉 We're so excited to see how you like your new and improved review experience!

We have a tiny favour to ask: if you're loving Junip so far, would you mind leaving us a review on the Shopify App Store?

Don't hesitate to reach out if you have any questions, you'll find our support-chat in the bottom right-hand corner of any screen in your admin where you can reach out to our team :)